Digital Workforce implements Robotic Process Automation for the migration of active customer data in the Kanta-Häme Welfare Region

Press release April 10, 2024, at 08:45 AM EEST

Digital Workforce implements Robotic Process Automation for the migration of active customer data in the Kanta-Häme Welfare Region

 Digital Workforce, a leading provider of RPA and business process automation services, announces receiving a new order from the Kanta-Häme Welfare Region. The company will be responsible for migrating active data from the ProConsona client information system to the new Saga social care client information system supplied by Mediconsult.

Saga, set to launch in October 2024, will combine the two previous systems into a single entity. During the transition phase, it is paramount that all active and valid client data is transferred to the new system in a reliable, smooth, and efficient manner.

"This is a major step forward in the digital development of the Kanta-Häme Welfare Region. Saga provides social care professionals with a modern and integrated tool for daily use. The success of the data transfer is key to the project. Manual data transfer is extremely time-consuming and error-prone, and it means time away from actual client work. Digital Workforce has strong expertise in migration projects, and we have good experience in RPA and collaboration in the legacy data migration project," says Johanna Tulander-Välkki, Project Manager of the Kanta-Häme Welfare Region.

"We are excited to continue our excellent cooperation with the Kanta-Häme Welfare Region and ensure that critical and active data transfer will go smoothly. Digital Workforce uses RPA to automate data transfer, enabling data to be transferred efficiently, quickly, and flawlessly. The cutover phase is critical, and its success is important in the deployment phase. The requirements and nature of a data migration project differ greatly from a typical business automation project," says Juha Järvi, Head of Global Healthcare Digital Workforce.

Since 2019, Digital Workforce has been implementing social and healthcare migration projects using automation. The company's methodology is designed to address the unique challenges of data migration, considering different technologies, source systems, timelines, and dependency management.

For further information, please contact:

Juha Järvi, Global Head of Healthcare, Digital Workforce Services Plc

juha.jarvi@digitalworkforce.com

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, UK & Ireland, and Northern and Central Europe. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland. https://digitalworkforce.com