Kela proposes a personal doctor/personal nurse model as basis for reimbursement system
Kela views positively the new model for Kela reimbursements proposed by the Ministry of Social Affairs and Health, which the Ministry recently circulated for comments. However, Kela would like to see the proposed model developed further towards a designated personal doctor/personal nurse arrangement, which would ensure the continuity of care without significant additional cost.
The proposal for a new model for Kela reimbursements was recently circulated among the key parties for comments. Kela takes a largely positive view of the proposal, because it supports the provision of primary health services and improves access to general practitioners. With no limits on the number of GP consultations, the model also promotes the continuity of care.
Drafting of a new model for Kela reimbursements will continue during the current Government term.
“The reimbursements that Kela pays for treatment costs could be based on an arrangement that would put the focus on the continuity of the doctor-patient relationship”, says Outi Antila, Kela’s Director General. She adds that a personal nurse and possibly other members of a multiprofessional team could provide additional support.
Strong evidence for the benefits of continuity in the doctor-patient relationship
There is strong evidence in research for the benefits of a continuous doctor-patient relationship. When patients receive care from a dedicated GP, the quality of care is improved, there is a significant decline in mortality and morbidity, the overall demand for and costs of health services are reduced, and patient satisfaction goes up.
Adoption of a personal doctor/personal nurse model for Kela reimbursements, implemented as part of the cooperation with the wellbeing services counties, would ensure the continuity of care without significant additional cost. Residents of wellbeing services counties would also be able to choose a GP specialist/personal nurse pair from the private sector.
According to experts at Kela, a personal doctor/personal nurse model would create more equity in health services and be a cost-efficient way to reduce wait-times for treatment. Such a model would free up resources in the public healthcare system that could be allocated to those with the greatest need for services and multiprofessional help.
“I hope that a new reimbursement model can be created in close cooperation with the wellbeing services counties and the relevant organisations", Antila says.
Read more
Kela’s statement at lausuntopalvelu.fi (in Finnish)
Research blog: New model for Kela reimbursements focuses on continuity of care – could be based on a personal doctor/personal nurse arrangement (in Finnish)
Keywords
Contacts
Reija JääskeläinenHead of Centre of ExpertiseKela
Tel:020 634 3229firstname.lastname@kela.fiKela's Communications UnitFor media enquiries, please contact us between 9:00 and 16:00, Monday to Friday. This number can be used for interview requests, which we will be happy to forward to an appropriate source at Kela. You can also submit interview requests by email.
Tel:+358 20 634 7745viestinta@kela.fiKela has a responsibility to provide basic support in life’s ups and downs to everyone covered by the Finnish social security system.

Alternative languages
Subscribe to releases from Kela/FPA
Subscribe to all the latest releases from Kela/FPA by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Kela/FPA
Tervetuloa webinaariin 1.10.2025: Kelan tuet ja palvelut ikääntyvien toimintakyvyn tukemisessa17.9.2025 11:18:00 EEST | Tiedote
Työskenteletkö sosiaali- ja terveysalalla ikääntyvien parissa? Tervetuloa ajankohtaiseen verkkoseminaariin Kelan tuista ja palveluista ikääntyvien toimintakyvyn tukemisessa.
Kutsu: Aamu Kelassa 6.10.2025: Uskaltaako Suomessa enää vanheta?16.9.2025 09:26:01 EEST | Kutsu
Vanhusten viikon Aamu Kelassa -keskustelussa pureudutaan siihen, toimiiko nykyinen turvaverkko ikäihmisille ja riittääkö se tulevaisuudessa.
FPA har avvecklat köerna i handläggningen av studiestöd – studerande får beslut inom målsatt tid16.9.2025 08:54:27 EEST | Pressmeddelande
Under sommaren kom många ansökningar om bostadstillägg in till FPA på grund av ändringarna i stödet för boende för studerande. Studerandena får nu sina förmåner inom den målsatta tiden.
Kela on purkanut opintotuen hakemusten ruuhkan – opiskelijat saavat päätökset tavoiteajassa16.9.2025 08:54:27 EEST | Tiedote
Läs meddelandet på svenska (fpa.fi). Pressrelease in English (kela.fi). Kelaan saapui kesän aikana paljon asumislisähakemuksia opiskelijoiden asumisen tuen muutoksen takia. Opiskelijat saavat nyt tukensa tavoiteajan puitteissa.
With backlog cleared, Kela can issue decisions on student financial aid applications within the usual target time16.9.2025 08:54:27 EEST | Press release
Because of changes in student housing assistance, Kela received an unusually large number of applications for student housing benefits over the summer. This backlog has now been cleared, and students will get their benefits within the usual target time.
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom