Business Wire

Hansen and RiksTV Extend Partnership to Accelerate Customer Care and Billing Cloud Transformation Journey

Share

Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications, energy, and water industries, is pleased to announce that longtime customer RiksTV has extended its commitment to Hansen. Under the terms of the agreement, the company will upgrade and transform to the latest version of Hansen CCB in the cloud, part of the Hansen Suite for Communications, Technology & Media.

As a result of this transformation, RiksTV, one of Norway’s leading pay-TV and streaming providers, will achieve greater business flexibility by moving from Oracle to a more flexible open-source solution. This is in line with the organisation’s cloud transformation journey via AWS. As a result of the transition, RiksTV expects to achieve a rapid ROI of 18 months on the transition – while placing them firmly on the path towards a cloud-native architecture.

Hansen CCB provides flexible rating, billing, and customer care for communications and pay-TV service providers. Hansen CCB also enables the delivery of fixed and mobile telephony services, broadband services, IPTV, content packages and bundled offers. It provides a unified business platform, reducing cost and operational complexity. It is configured to suit the business flexibility of all customers, designed to support smaller service providers to large CSPs servicing diverse and multinational markets worldwide.

John Christian Reinertsen, Head of Digital Channels, Activation and Billing at RiksTV, commented: “Our collaboration with Hansen began in 2011, and their expertise has been invaluable. As we navigated our digital transformation journey at RiksTV, we knew we needed to address our core systems. Hansen's cloud-first approach and the latest version of Hansen CCB are vital to modernizing our legacy infrastructure, specifically our critical billing system. This ensures we can achieve the scalability, reliability, and cost savings necessary to support RiksTV's ambitious growth while delivering a seamless customer experience. By moving to a cloud-agnostic, open-source platform, we're not just adopting new tools, we're fundamentally strengthening the foundation of our business.”

Scott Weir, President, Communications Division at Hansen, commented: “At Hansen, what sets us apart is our ability to cater to the needs of a wide range of service providers worldwide, active in an array of markets of varying size and demand. This extension of our relationship with RiksTV and the move towards a cloud architecture reaffirms the versatility of Hansen CCB and its applicability in addressing operational efficiencies. It also signifies our underlying role in digital transformation delivering best-in-class service to customers.”

The Hansen Suite for Communications, Technology & Media enables service providers to create and deliver new business models through accelerated product innovation.

For further information about Hansen, please visit www.hansencx.com.

About Hansen

Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water, and communications industries. With its award-winning software portfolio, Hansen serves customers in over 80 countries, helping them create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.

For more information, visit www.hansencx.com

About RiksTV

RiksTV leads the way in Norwegian digital television, delivering content via antenna, internet, and fiber. As the nation's sole provider using all three technologies, RiksTV reaches 98 per cent of households through its digital terrestrial network (DTT). Subscribers enjoy a comprehensive selection of Norwegian and international channels, with the added benefit of on-demand content from popular streaming platforms like Max, TV2 Play, and Viaplay.

For more information, visit https://www.rikstv.no/

View source version on businesswire.com: https://www.businesswire.com/news/home/20250227334766/en/

Contacts

Adnan Bashir
Global Lead, External Communications
Hansen Technologies
+1 647-204-0999

About Business Wire

For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.

www.businesswire.com

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

Owkin Launches ATLANTIS: An Extensive Multimodal Patient Data Discovery Program Across 7 Countries in 11 Therapeutic Areas27.2.2025 17:00:00 EET | Press release

Owkin, a pioneer in Agentic AI for decoding the complexities of biology, has launched a comprehensive multimodal patient data discovery program to accelerate multimodal data access and advance medical research. Initiated in September 2024, the program will map 11 therapeutic areas across Owkin's extensive transatlantic network, with completion expected by May 2025. The data discovered in this program will power Owkin K, Owkin’s software, driving faster discoveries and improving patient outcomes worldwide. Today, valuable healthcare data is siloed within institutions and departments. AI requires consolidated rich and harmonized datasets to drive progress, but this siloing means the data is not always visible or accessible. This program encompasses multiple oncology indications, including non-small cell lung cancer (NSCLC), head and neck squamous cell carcinoma (HNSCC), breast cancer, prostate cancer, ovarian cancer, pancreatic cancer, and multiple myeloma (MM). The program also covers t

Cynosure Lutronic and Amico Aesthetics Join Forces by Signing a Strategic Distribution Agreement for the Middle East27.2.2025 16:52:00 EET | Press release

Cynosure Lutronic, a global leader in the energy-based devices market, has entered into a multi- country distribution agreement with Amico Aesthetics, a leader in providing world-class medical devices to the Middle East. Effective January 1, 2025, Amico Aesthetics has become the sole authorized distributor of the whole Cynosure Lutronic portfolio across its entire network in the Middle East including UAE, KSA, Kuwait, Qatar, Jordan, Iraq, Egypt, Bahrain, Oman and Lebanon. This strategic relationship further strengthens both companies’ presence and commitment to customer excellence in the region's energy-based device industry. A Leading-Edge Alliance This alliance unites Cynosure Lutronic’s innovative technologies with Amico Aesthetics’ robust distribution network and localized expertise, creating a powerful synergy aimed at delivering unparalleled value to aesthetic practitioners and their patients. Together, both companies aim to elevate aesthetic practice standards and results across

Ascend 2025 Goes Global: Riskified’s Leading Ecommerce Fraud Summit to Take Place in Six Cities Worldwide27.2.2025 16:43:00 EET | Press release

Riskified (NYSE:RSKD), a leader in ecommerce fraud and risk intelligence, is proud to announce the global expansion of Ascend, its premier fraud and risk intelligence summit. Previously held exclusively in the United States, Ascend will now span six major cities across the globe: New York City, London, Melbourne, Shanghai, Tokyo, and São Paulo. This unique event series will bring regional and sector-specific insights and strategies, unveil technological innovation and tools, and showcase success stories and best practices to help merchants approve more ecommerce orders, overcome risk challenges, act decisively, and unlock profitable growth for their businesses. A Global Summit for Global Challenges Ascend 2025 will bring together ecommerce and retail leaders, fraud experts, and payments innovators. Featured speakers across the globe include Andreas Zodhiates, Operations Manager, Payments Fraud at Booking.com; Paul Woosley, Director of Fraud Analytics at Macy's; Pierre-Edouard Potdevin,

Mindbreeze Heralds a New Era of Data Usage with the Insight Workplace27.2.2025 16:02:00 EET | Press release

Mindbreeze, a leading global provider of AI-based knowledge management solutions, is taking company data interactions to the next level with the Insight Workplace. This solution uses AI agents to retrieve relevant information from different data sources in real time, facilitating access to knowledge while simultaneously making it easier to use. Through proactive knowledge management, companies benefit from significant time savings, both for complex tasks and routine processes. They also provide their teams with a better basis for making business-critical decisions. Employees are constantly using different data sources to access important information for processes and decisions. These prevailing data silos make it difficult to unlock the full potential of AI and automation. This is where Mindbreeze comes in with its Insight Workplace. With its intuitive design and a combination of different artificial intelligence methods, the Insight Workplace makes it easy to interact with company dat

AI-RAN Alliance Celebrates its First Anniversary at MWC 202527.2.2025 16:00:00 EET | Press release

The AI-RAN Alliance has rapidly grown to 75 members, spanning 17 countries across the world. Founded at Mobile World Congress (MWC) 2024, the Alliance unites 43 technology companies, 15 academic institutions, seven service providers, six industry associations, and four labs to accelerate AI-RAN (Artificial Intelligence-Radio Access Networks) development and ecosystem adoption. At MWC 2025, the Alliance will showcase ten cutting-edge demos that illustrate AI's transformative impact on wireless networks. “We are thrilled by the remarkable growth of the AI-RAN Alliance,” said Alex Jinsung Choi, Chair of the AI-RAN Alliance and Principal Fellow of SoftBank Corp.'s Research Institute of Advanced Technology. “The collective effort of our members — from academia to industry leaders — is driving innovation at an unprecedented pace, enabling AI-RAN to supercharge 5G and O-RAN, while laying the foundation for AI-native 6G networks. At MWC 2025, our real-world demos will showcase how AI-native RA

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye