NTT DATA Launches Agentic AI Services for Hyperscaler AI Technologies
NTT DATA, a global leader in digital business and technology services, today announced the launch of its Agentic AI Services for Hyperscaler AI Technologies. This transformative suite of services helps organizations easily adopt, build, manage and scale AI-powered agents to improve efficiencies, unlock innovation and enhance employee and customer experiences, maximizing returns on AI investments.
This unique suite of services addresses the growing demand for agentic AI solutions that offer personalized experiences. This news builds on NTT DATA’s recently announced Smart AI Agent™, enabling enterprises to integrate AI-driven automation across business functions. Unlike traditional automation, Agentic AI understands user needs, engages naturally and handles complex interactions, empowering organizations to confidently scale their AI capabilities while ensuring optimization and success.
NTT DATA’sAgentic AI Services for Hyperscaler AI Technologies offers the industry’s most comprehensive suite of services for AI. These services support every stage of an organization’s agentic AI journey with cloud providers – from advisory and building AI agents to implementation, connectivity and ongoing managed services.
Applicable across all industries including manufacturing, banking and healthcare, these services help organizations maximize AI investments and responsibly innovate while ensuring ongoing optimization and success. Available in over 20 languages across every major market, NTT DATA ensures seamless global adoption.
By integrating its agentic AI with generative AI, including large and small language models, these AI agents can perform tasks more rapidly, accurately and efficiently with fewer errors. NTT DATA also helps to ensure clients that once AI agents are deployed, they remain secure, up-to-date and continuously improved. By connecting AI agents to hyperscaler data centers, NTT DATA helps to enable more personalized, natural interactions, making AI-driven services more intuitive and effective.
Meeting the demand for scalable AI solutions
Enterprise AI investments are accelerating. According to Gartner®, “by 2028, the market for artificial intelligence services will reach $609 billion with a five-year annual growth rate of 21.4% in constant U.S. dollars.” Additionally Gartner also states that “By 2028, “33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously.”
NTT DATA’s own Global GenAI Report reflects this trend, showing organizations are increasingly prioritizing agentic AI for back-office and workflow optimization in 2025. The report also found that 96% of CIOs and CTOs prefer cloud-based solution methods.
“Agentic AI will revolutionize business operations and NTT DATA is at the forefront of this transformation,” said Charlie Li, Global Head of Cloud & Security, NTT DATA, Inc. “As the first global provider to offer comprehensive agentic AI services with a focus on AI agent management, we are empowering organizations to invest in AI agents with confidence– unlocking unprecedented efficiency and innovation while enhancing the experiences they provide to their employees and customers.”
Flexible agentic AI services
NTT DATA’s Agentic AI Services for Hyperscaler AI Technologies are available in flexible packages, allowing organizations to scale AI adoption with industry leading support that can easily align to clients’ budgets, resources and timeframes.
- Advisory services: Guidance on adopting and optimizing agentic AI solutions, including planning, design, GenAI, business process optimization and automation tailored to specific business needs.
- Implementation services: AI agent configuration, integration and deployment focused on security, compliance and performance optimization with complementary change management options.
- Ongoing AI management services: Continuous monitoring, troubleshooting, data governance and detailed reporting and analytics.
- Connectivity: Seamless connectivity across all channels using NTT DATA’s cloud-native global connectivity services for voice, chat and mobile integration, ensuring consistent monitoring and compliance with local regulations.
Advanced expertise to accelerate innovation with hyperscalers
NTT DATA is uniquely positioned to deliver innovative and comprehensive capabilities and services as a systems integrator, managed services provider and carrier. This allows for faster and more efficient deployment of AI agents anchored in our commitment to responsible AI.
NTT DATA is launching its Agentic AI Services for Hyperscaler AI Technologies with an initial focus on Microsoft platforms. As the leading Microsoft Cloud Voice partner and a top provider of Copilot for Microsoft 365, NTT DATA is well-positioned to help enterprises integrate AI agents into their daily operations.
By leveraging cutting-edge tools such as Azure AI Foundry and Copilot Studio, NTT DATA agents are equipped to deliver even more innovative and effective solutions to clients.
“AI-powered agents are transforming how businesses operate, and we are excited to collaborate with NTT DATA to help organizations embrace this new era of AI-powered innovation,” said Maziar Zolghadr, General Manager Global Communications Partners, Microsoft. “Combining Microsoft’s AI technologies with NTT DATA’s expertise in AI agent building, deployment and management we are empowering enterprises to create more intelligent experiences for their employees and clients.”
Real-world applications across industries
NTT DATA’s Agentic AI Services for Hyperscaler AI Technologies offer solutions across functions and use cases, providing easy-to-implement solutions such as:
- Customer service: Automating query resolution and enabling self-service to reduce wait times.
- Billing and scheduling: Streamlining repetitive tasks to save time and improve operational efficiency.
- Training and onboarding: Accelerating employee onboarding and skills development.
- Logistics and risk management: Enhancing processes like fraud protection and data analysis for insight-driven decisions.
- HR and sales assistants: Offering voice, chat and messaging options for improved communication and task management.
- Workflow automation: Smart assistants optimize task routing process management.
Future growth and expansion
With today’s launch, NTT DATA builds on its established GenAI capabilities, further strengthening its position as a leader in AI-driven enterprise solutions.
NTT DATA’s Agentic AI Services for Hyperscaler AI Technologies are designed to work with a wide range of AI platforms and will continue to expand to support new technologies. These services are integral to NTT DATA’s broader managed services portfolio across cloud, networking and cybersecurity.
NTT DATA Smart AI Agent offers a comprehensive end-to-end and full-stack solution that includes AI agents consulting, platforms, third-party integrations and managed services to transform business processes across industries. By streamlining operations and enhancing efficiency, Smart AI AgentTM empower businesses to rapidly evaluate and deploy generative AI applications, optimize workflows and drive greater productivity.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Visit us at nttdata.com.
*Gartner Article, Intelligent Agents in AI Really Can Work Alone. Here’s How. By Tom Coshow | October 1, 2024
*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
* Smart AI Agent is a trademark of NTT DATA Group Corporation.
* Other product, company and organization names are trademarks or registered trademarks of the respective companies.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250320628624/en/
Contacts
Lori Bosio
External Communications, NTT DATA, Inc.
lori.bosio@global.ntt
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
www.businesswire.com
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
W. R. Berkley Corporation Confirms Mitsui Sumitomo Insurance Co. Intends to Purchase 15% of the Company’s Shares in Open Market or Private Transactions From Third Parties28.3.2025 08:48:00 EET | Press release
W. R. Berkley Corporation (NYSE: WRB) (the “Company”) today confirmed that Mitsui Sumitomo Insurance Co., Ltd. (“MSI”), a leading Japanese property and casualty insurance carrier, has entered into an arrangement (the “Investment and Voting Arrangement”) with a company owned by members of the Berkley family and trusts for their benefit (collectively, the “Berkley Family”) providing for MSI to purchase 15% of the Company’s outstanding common stock (the “Common Stock”) through open market purchases or private transactions with third parties. The Berkley Family will not be selling any of its Common Stock to MSI, nor will MSI be purchasing any shares from the Company as part of the arrangement. Under the terms of the agreements being entered into between MSI and the Berkley Family, once MSI acquires 4.9% of the outstanding Common Stock, MSI agrees to vote those shares pursuant to the recommendations of the Berkley Family, except in limited circumstances where the Berkley Family will vote th
Miller Barondess Files Lawsuit Against Nissan North America Over Alleged Scheme to Undermine Successful Automotive Dealer28.3.2025 02:02:00 EET | Press release
Trophy Universal City Group, LLC and Trophy West Covina Motor Group, LLC (“Trophy Group”) have filed a lawsuit against Nissan North America, Inc., accusing the automaker of orchestrating a deliberate and nefarious scheme to suffocate vehicle inventory and squeeze out the Trophy Group. The case centers on two Los Angeles County Nissan dealerships—Universal City Nissan and West Covina Nissan—led by global automotive entrepreneur and Trophy Group founder and CEO, Nasser Watar, only to face what Trophy Group alleges is retaliatory sabotage by Nissan. Trophy Group is represented by Amnon Siegel and Bryan Redfern of Miller Barondess, LLP. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250327109484/en/ A Legacy of Success and Partnership Since Trophy Group’s founding more than ten years ago, Nasser Watar, a veteran of the automotive industry, expanded Trophy Group to operate numerous successful dealerships in Southern California, i
Everen Declares $350 Million Dividend27.3.2025 17:30:00 EET | Press release
Everen Limited today announced a dividend of $350 million, affirming Everen’s commitment to delivering value to its shareholders. The decision by Everen’s Board of Directors was announced at the Company’s Annual General Meeting (AGM) in Bermuda on Thursday, March 20, 2025. The dividend is payable on or before September 30, 2025 to shareholders of record on March 20, 2025. Robert Foskey, President & CEO of the Everen Group, commented: “Everen continues to go from strength to strength with an exceptional year in 2024, both from a financial and operational point of view. We closed out the year with some of our best-ever results, driven by strong investment performance and modest incurred losses.” Addressing Everen’s shareholders, Mr. Foskey said: “For the twelfth year in a row, we are pleased to once again declare a substantial dividend. Cumulatively, over the past 12 years, we have returned over $3.8 billion in dividends to our shareholders. Everen’s consistent financial returns, coupled
Type One Energy Issues First Realistic, Unified Fusion Power Plant Design Basis27.3.2025 17:28:00 EET | Press release
Type One Energy announced today publication of the world’s first comprehensive, self-consistent, and robust physics basis, with conservative design margins, for a practical fusion pilot power plant. This physics basis is presented in a series of seven peer-reviewed scientific papers in a special issue of the prestigious Journal of Plasma Physics (JPP). They serve as the foundation for the company’s first Infinity Two stellarator fusion power plant project, which Type One Energy is developing for the Tennessee Valley Authority (TVA) utility in the U.S. The Infinity Two fusion pilot power plant physics design basis realistically considers, for the first time, the complex relationship between competing requirements for plasma performance, power plant startup, construction logistics, reliability, and economics utilizing actual power plant operating experience. This Infinity Two baseline physics solution makes use of the inherently favorable operating characteristics of highly optimized ste
Adtran wins two FTTH Innovation Awards for 50G PON and deep PON fiber monitoring27.3.2025 17:00:00 EET | Press release
Adtran today announced that it has won two FTTH Innovation Awards at the FTTH Conference 2025, recognizing its SDX 6405 optical line terminal (OLT) and ALM fiber monitoring platform as standout technologies supporting next-generation fiber networks. Organized by the FTTH Council Europe, the annual awards highlight innovations that accelerate fiber broadband rollouts while improving scalability, operational efficiency and user experience. Adtran received awards in two categories: ‘Active infrastructure – central network’ and ‘Installation equipment, tools, test & measurement instruments.’ This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250326874284/en/ Adtran’s SDX 6405 OLT and ALM fiber monitoring platform received Innovation Awards at the FTTH Conference 2025. “We’re honored to receive this recognition at the FTTH Conference. It’s a fantastic achievement for our team and a validation of the vision that’s guided our work: to
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom