Digital Workforce Announces Rebranding to Outsmart: Leading the Way in Holistic Business Process Automation
Press Release 29 November 2023
Digital Workforce Announces Rebranding to Outsmart: Leading the Way in Holistic Business Process Automation
Digital Workforce is delighted to announce the evolution of its former services, Roboshore and Robot As a Service, into Outsmart – the premier Holistic Business Process Automation Platform and Managed Service. This significant rebranding represents a strategic evolution to meet and exceed our clients’ needs, signifying Outsmart's commitment to providing comprehensive, end-to-end process automation capabilities and an enhanced service experience.
Today, we proudly introduce Outsmart as a state-of-the-art platform and managed service for Business Process Automation (BPA), Robotic Process Automation (RPA), and Intelligent Document Processing (IDP). Positioned as the heart of business workflows, Outsmart pumps data seamlessly throughout organizations, ensuring seamless data integration and enhancing collaboration between your existing enterprise architecture and human plus digital workers.
Our Design Services help with value discovery and establish best practices for automation, ensuring long-term success by building automation capability within the customer. Meanwhile, our Automation Delivery Services implement unique automation and transformation programs and solutions, further augmenting our comprehensive service offering.
Outsmart is uniquely designed to overcome the inefficiencies of traditional functional silos, offering unprecedented control and visibility into complex, long-running operational processes. By transforming disconnected tasks into seamless workflows, Outsmart enhances automation and provides real-time visibility, thus ensuring increased business value and maximized utilization of low-code business automation capabilities.
”We are excited to offer our robust Outsmart services to hundreds of existing clients and new prospects, building upon our successful RPA and AI projects. Over the years, we have created outstanding RPA programs and projects, often combined with AI. With the addition of the BPA layer and case management functionality, we can now consolidate all technologies and pre-built automations to achieve unparalleled automation capabilities. This convergence of technologies and easy management allows us to manage and automate complex, years-long, cross-functional, previously unmanageable processes. A prime example is our Cancer Care Follow-up Automation and Management (CFAM) solution, priced per patient instead of technology and work”, said Jussi Vasama, CEO of Digital Workforce.
Outsmart distinguishes itself with its unique tiered service levels. Inspired by the massive popularity of AI, we are bringing IDP using today's best AI models to all our customers, regardless of service level. In the 'Go' level, clients can opt for either RPA or BPA, while the 'Scale' level includes both. For ‘Enterprise’ clients, we offer customized process automation solutions. This structure allows clients to select technologies and services that best fit their enterprise automation journey, unlocking value across various enterprise maturity stages.
Outsmart's genuine, holistic, and technology-agnostic approach, coupled with unique commercial models like pay-per-minute, process, or value, offers unmatched flexibility and efficiency in maintaining solutions and supporting clients' enterprise automation journeys.
Key Benefits of Outsmart:
- Speed: Dramatically improving turnaround times for business processes.
- Operational efficiency: Get more done with less resources.
- End-to-End Visibility: Real time status for all stakeholders in your business.
- Audit & Control: Offering comprehensive audit trails & control into complex operations.
- Quality: Enhancing first-time-right KPIs while ensuring compliance.
- Measurable Business Impact: Tailoring business improvement to unique client contexts.
Key Features of Outsmart:
- Production Capacity: Executing low-code automations tailored to specific business needs.
- Process Maintenance: Guaranteeing uninterrupted operations with continuous monitoring.
- Quality Management: Adhering to industry best practices for optimal solution performance.
- Risk Management: Adhering to ISO 27k and 20k standards for security and operational excellence.
- Financial Flexibility: Allowing scalable solutions based on business demands.
- Transparent Procurement: Offering different purchasing models and explicit, all-inclusive pricing.
In conclusion, Outsmart by Digital Workforce redefines the landscape of business process automation. It's not just a platform and a managed service but a strategic partner in your journey towards digital transformation, competitive advantage, and operational excellence.
Learn more about Outsmart on our website: https://digitalworkforce.com/intelligent-automation-services/outsmart/
More information
Jussi Vasama, CEO, Tel. +358 50 380 9893, jussi.vasama@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.
Keywords
Images
![](/data/images/public/69819009/70064908/174f26d0-af93-4e7a-90eb-c2edb89f7583-w_240.jpg)
Alternative languages
Subscribe to releases from Digital Workforce Services Oyj
Subscribe to all the latest releases from Digital Workforce Services Oyj by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Digital Workforce Services Oyj
Digital Workforce ilmoittaa strategisesta kumppanuudesta Sema4.ai:n kanssa tuodakseen tekoälyagentit osaksi Outsmart-alustaansa2.7.2024 11:00:00 EEST | Tiedote
Lehdistötiedote 2.7.2024 Digital Workforce ilmoittaa strategisesta kumppanuudesta Sema4.ai:n kanssa tuodakseen tekoälyagentit osaksi Outsmart-alustaansa Digital Workforce, johtava prosessiautomaation palveluyhtiö, kertoo kumppanuudesta tekoälyagenttien pioneeriyhtiö Sema4.ai:n kanssa tuodakseen tekoälyagentit osaksi Outsmart-alustaansa. Tämä on merkittävä edistysaskel kokonaisvaltaisessa liiketoimintaprosessien automatisoinnissa, missä yhdistyvät ohjelmistorobotiikan (Robotic Process Automation, RPA) vahvuudet ja suurten kielimallien (Large Language Models, LLM) joustavuus. Tekoälyagentit mahdollistavat nopean ja tehokkaan automatisoinnin tietotyön tehtävissä, jotka tyypillisesti edellyttävät työläitä manuaalisia prosesseja. Muuttuva automaatio Yli yhdeksän vuoden kokemuksella prosessiautomaatiosta, ohjelmistorobotiikasta ja luonnollisen kielen prosessointijärjestelmistä (Natural Language Processing, NLP), Digital Workforce on tämän mullistavan muutoksen eturintamassa. Sääntöpohjaisist
Digital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform2.7.2024 11:00:00 EEST | Press release
Press release 2 July 2024 Digital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform Digital Workforce, a leader in process automation services, is thrilled to announce a partnership with Sema4.ai, the pioneering enterprise AI Agent company, to integrate Sema4 AI Agents into its Outsmart business process automation platform. This marks a significant advancement in holistic business process automation, combining the strengths of Robotic Process Automation (RPA) and the flexibility of Large Language Models (LLMs). AI agents enable fast and effective automation of knowledge work tasks that typically require intensive manual processes. Revolutionizing Automation With over nine years of experience in process automation, RPA, and Natural Language Processing (NLP) systems, Digital Workforce is at the forefront of this transformative change, where rule-based pre-trained RPA robots become more powerful when paired with GenAI-powered agents. The
Digital Workforcelle yli 1,3 miljoonan euron sopimus Pirkanmaan hyvinvointialueen aktiivisten asiakastietojen siirrosta28.6.2024 10:00:00 EEST | Tiedote
Lehdistötiedote 28.6.2024 Digital Workforcelle yli 1,3 miljoonan euron sopimus Pirkanmaan hyvinvointialueen aktiivisten asiakastietojen siirrosta Digital Workforce, ohjelmistorobotiikan ja prosessiautomaation johtava palveluntarjoaja, kertoo saaneensa Istekin ja Atostekin kautta Pirkanmaan hyvinvointialueen aktiivisten asiakastietojen siirtoprojektin. Työ sisältää aktiivisten asiakastietojen poiminnan kahdeksasta eri lähdejärjestelmästä ja niiden konvertoinnin muotoon, josta ne pystytään siirtämään näppärästi uuteen Mediconsultin Saga-järjestelmään. Aktiivisia asiakkaita, joiden tiedot siirretään, on vähintään 78 000. Kyseessä on toistaiseksi suurin aktiivisten sosiaalihuollon asiakastietojen siirtoprojekti Suomessa. Marraskuussa 2024 käyttöönotettava Saga yhdistää aiemmat järjestelmät yhdeksi kokonaisuudeksi. Siirtymävaiheessa on ensiarvoisen tärkeää, että kaikki aktiiviset ja voimassa olevat asiakastiedot siirretään uuteen järjestelmään luotettavasti, sujuvasti ja tehokkaasti. ”Pirka
Digital Workforce secures over EUR 1.3 million contract for the transfer of active customer data in the Pirkanmaa Wellbeing Services County28.6.2024 10:00:00 EEST | Press release
Press Release 28.6.2024 Digital Workforce secures over EUR 1.3 million contract for the transfer of active customer data in the Pirkanmaa Wellbeing Services County Digital Workforce, a leading provider of RPA and process automation services, has secured a significant project to transfer active customer data from the Pirkanmaa Wellbeing Services County through Istekki and Atostek. The project involves extracting active customer data from eight different source systems and converting it into a format that can be easily transferred to the new Saga system by Mediconsult. This project is the largest active social care customer data transfer project in Finland to date, with at least 78,000 active customers' data being transferred. The Saga system, scheduled for launch in November 2024, will integrate the previous systems into a single entity. During the transition phase, it is crucial that all active and valid customer data is transferred to the new system in a reliable, smooth, and efficien
Oulun kaupunki edelläkävijänä tekoälyn hyödyntämisessä: OuluBot virtuaaliassistentti käyttää nyt myös generatiivista AI:ta18.6.2024 08:00:00 EEST | Tiedote
OuluBot on Oulun kaupungin älykäs, keskustelevan tekoälyn virtuaaliassistentti, joka mahdollistaa asiakkaiden ohjauksen ja neuvonnan 24/7. OuluBot syntyi kehityshankkeen tuloksena ja se on palvellut nyt tuotannossa vuodesta 2022 lähtien kasvattaen jatkuvasti suosiotaan. Lokakuussa 2023 Oulu otti ensimmäisten joukossa käyttöön generatiivisen AI:n ominaisuuksia, joilla OuluBot paranee entisestään. OuluBotin taustalla on Boost.ai:n keskustelevan tekoälyn teknologia ja palvelukumppaneina Digital Workforce Services Oyj ja Front AI. OuluBotissa on tuhansia aikeita ja se palvelee kaupungin asiakkaita hyvin laajasti eri alueilla. Tällä hetkellä OuluBot osaa vastata satoja aihealueita koskeviin tiedusteluihin, sisältäen esimerkiksi Oulun seudun joukkoliikennettä, kadonneita matkakortteja, matkailua, kirjastoja, rakennusvalvontaa ja hyvinvointipalveluita koskevia kysymyksiä. OuluBotin parissa työskentelee nykyisin 22 henkilöä, joista pääosa on tekoälymallia kouluttavia AI Trainereitä. Laajoihin
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom